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Network Administrator | Developer | PC Hardware Specialist | Hybrid Meeting AV Operator | Technical Support Network Administrator | Developer | Spesialis Hardware PC | Operator AV Hybrid Meeting | Technical Support

Providing Application and Website development services, with experience as an IT Solution. Menyediakan jasa pengembangan Aplikasi dan Website, dengan pengalaman sebagai IT Solution.

Nirwana Duckakis

SummaryRingkasan

Professional ExperiencePengalaman Profesional

Network & InfrastructureJaringan & Infrastruktur

5+ years across retail, government, energy, and corporate, built complete IT infra from zero5+ tahun di retail, pemerintah, energi, dan korporat, bangun infrastruktur IT lengkap dari nol

Application & Web DevelopmentPengembangan Aplikasi & Web

10+ apps, POS, company profiles (5 group companies), digital archives, ERP, finance apps10+ aplikasi, POS, company profile (5 perusahaan grup), arsip digital, ERP, aplikasi keuangan

Server & VPN AdministrationAdministrasi Server & VPN

Windows Server, MikroTik, L2TP/IPSec VPN, security policies, file sharing for 100+ usersWindows Server, MikroTik, VPN L2TP/IPSec, kebijakan keamanan, file sharing buat 100+ user

Technical Support & HardwareTechnical Support & Hardware

PC/laptop/AIO assembly, RJ45 crimping, printer diagnostics, LAN/IP config, 30+ store networkRakit PC/laptop/AIO, crimping RJ45, diagnose printer, config LAN/IP, jaringan 30+ toko

Systems & Technologies UsedSistem & Teknologi yang Dipakai

MikroTik RouterOS Windows Server 2016 L2TP/IPSec VPN PHP / MySQL HTML / CSS / JavaScript Zoom / OBS Studio / vMix VS Code / XAMPP Batch Scripting CCTV Systems Aruba SD-WAN

Key Achievements & ImpactPencapaian Utama & Dampak

1

Built entire IT infrastructure from zero at PT Radian Peninsula IndonesiaBangun seluruh infrastruktur IT dari nol di PT Radian Peninsula Indonesia

Deployed MikroTik, Windows Server 2016, VPN, sharing folder, and security policies, all from scratch, enabling the company to operate with a fully functional IT environment.Setup MikroTik, Windows Server 2016, VPN, sharing folder, dan kebijakan keamanan, semuanya dari nol, bikin perusahaan bisa operasi dengan lingkungan IT yang fully functional.

2

Developed 10+ web applications and digital systemsNgembangin 10+ web aplikasi dan sistem digital

5 group company profiles, POS systems, digital archiving (SIMPATIF), JDIH portal, registration forms, quiz platforms, finance app, ERP, and workshop website, streamlining workflows for government and corporate clients.5 company profile grup, sistem POS, arsip digital (SIMPATIF), portal JDIH, formulir pendaftaran, platform kuis, aplikasi keuangan, ERP, dan website bengkel, bikin alur kerja lebih efisien buat klien pemerintah dan korporat.

3

Secured network for 100+ users with advanced MikroTik policiesAmankan jaringan buat 100+ user dengan kebijakan MikroTik canggih

Implemented bandwidth management, social media blocking, external VPN detection & auto-blocking, and MAC address bypass for directors, reducing bandwidth abuse and securing internal resources.Implementasi manajemen bandwidth, blokir sosmed, deteksi & auto-block VPN external, dan bypass MAC address buat direksi, mengurangi penyalahgunaan bandwidth dan mengamankan resource internal.

4

Led 50+ hybrid meetings with broadcast-quality productionNgedisin 50+ hybrid meeting dengan kualitas produksi broadcast

Served as lead AV operator using Zoom, OBS Studio, and vMix for high-profile government and corporate events, ensuring zero technical failures.Jadi operator AV utama pake Zoom, OBS Studio, dan vMix buat event pemerintah dan korporat bergengsi, zero kegagalan teknis.

ContactKontak

duckakis7@gmail.com
+62 896 0499 0699
duckakis.com
West Jakarta, Indonesia

AchievementsPencapaian

PT Radian Peninsula Indonesia

Jakarta, Indonesia
January 2026 - Present

IT Infrastructure, Network & System Development Infrastruktur IT, Jaringan & Pengembangan Sistem

  • Infrastructure Build from Scratch:Bangun Infrastruktur dari Nol: Arrived to find zero existing infrastructure. Built the entire IT environment from the ground up, including MikroTik router configuration, Windows Server 2016 setup, and Sharing Folder via .bat scripts with per-user permissions, all accessible through the company's local network. Datang-datang belum ada infrastruktur sama sekali. Bangun seluruh lingkungan IT dari nol, mulai dari konfigurasi router MikroTik, setup Windows Server 2016, sampai Sharing Folder pake .bat script dengan permission per user, bisa diakses lewat jaringan lokal perusahaan.
  • MikroTik Network Security & Content Filtering:Keamanan Jaringan MikroTik & Filtering Konten: Configured MikroTik for full network control: bandwidth management (Queues), firewall content filtering to block social media (YouTube, Instagram, Twitter, TikTok, etc.) on the company network, MAC address bypass for directors to get full unrestricted access, and automated scheduling scripts. Konfigurasi MikroTik buat kontrol jaringan penuh: manajemen bandwidth (Queues), firewall filtering buat blokir sosmed (YouTube, Instagram, Twitter, TikTok, dll) di jaringan perusahaan, bypass MAC address buat direksi biar bisa akses full tanpa batasan, dan script otomatisasi jadwal.
  • External VPN Blocking Policy:Kebijakan Blokir VPN External: Implemented a policy where any device using an external VPN (e.g., free VPN apps from Play Store connecting to overseas servers like Singapore) while connected to the company network will be automatically blocked from internet access. This prevents users from bypassing MikroTik social media blocks, ensuring network security and bandwidth integrity. Buat kebijakan di mana device yang pake VPN external (contohnya aplikasi VPN gratisan dari Play Store yang connect ke server luar kayak Singapura) kalau lagi nyambung ke jaringan perusahaan, langsung auto block internetnya. Jadi user gak bisa nembus blokir sosmed dari MikroTik, jaringan tetap aman dan bandwidth gak disalahgunain.
  • Remote Access VPN:VPN Akses Remote: Deployed L2TP/IPSec VPN with pre-shared key so users can securely access the Windows Server sharing folder when working from outside the company network (e.g., working from home). Configured auto-connect failover to backup link; when VPN is active, internet access is restricted to internal resources only. Deploy VPN L2TP/IPSec pake pre-shared key biar user bisa akses sharing folder di Windows Server dengan aman dari luar jaringan perusahaan (misal lagi kerja dari rumah). Setting auto-connect failover ke link backup; kalau VPN lagi aktif, internet dibatasi cuma buat akses resource internal aja.
  • Software Development:Pengembangan Perangkat Lunak: Developed Company Profile website, Cashier POS application, and Operational Support applications including creating custom Excel formulas and automation tools as needed by users. Ngembangin website Company Profile, aplikasi Kasir POS, dan aplikasi Support Operasional termasuk bikin rumus-rumus Excel custom sama tools otomasi sesuai kebutuhan user.
  • C-Panel & Email Management:Manajemen C-Panel & Email: Managed C-Panel hosting for all 5 group companies, including Outlook email setup, mailbox configuration, DNS management, and email account provisioning for all employees. Manage C-Panel hosting buat semua 5 perusahaan grup, termasuk setup email Outlook, konfigurasi mailbox, manajemen DNS, dan pembuatan akun email buat semua karyawan.
  • Technical Support & Hardware Maintenance:Technical Support & Perawatan Hardware: Provided comprehensive technical support including LAN/IP configuration, hardware diagnostics (printers/scanners), and assembly/maintenance of PCs, laptops, and All-in-One devices. Sedia technical support lengkap mulai dari config LAN/IP, diagnosa hardware (printer/scanner), sampai rakit dan rawat PC, laptop, sama All-in-One device.

PT Cita Solusi Indonesia

Jakarta, Indonesia
April 2024 - December 2025

IT System Management, Development & Event Operations Manajemen Sistem IT, Pengembangan & Operasional Event

  • IT System Management & Support:Manajemen & Support Sistem IT: Successfully managed and maintained IT systems for over 100 users at BPSDM Kementerian Perhubungan. Handled troubleshooting of hardware and software issues, LAN/IP configuration, RJ45 cable crimping, printer/scanner diagnostics, and on-site technical assistance. Berhasil manage dan maintain sistem IT buat 100+ user di BPSDM Kementerian Perhubungan. Handle troubleshoot masalah hardware dan software, config LAN/IP, crimping kabel RJ45, diagnosa printer/scanner, dan bantuan teknis langsung di lokasi.
  • Application & Website Development:Pengembangan Aplikasi & Website: Contributed to the development of five key applications, company profile, registration, quiz, scoring, and digital archiving system (SIMPATIF), significantly improving operational efficiency for the Event Organizer team. Ikut ngembangin lima aplikasi penting, company profile, pendaftaran, kuis, penilaian, dan sistem arsip digital (SIMPATIF), yang bikin efisiensi operasional tim Event Organizer jauh lebih baik.
  • Event Technical Operations:Operasional Teknis Event: Seamlessly managed technical operations for over 50 hybrid meetings and training sessions using platforms like Zoom, OBS Studio, and vMix, ensuring zero technical failures and high-quality production. Manage operasional teknis buat 50+ hybrid meeting dan sesi pelatihan pake Zoom, OBS Studio, dan vMix, zero kegagalan teknis dan kualitas produksi yang tetap terjaga.

PT Haguro Inspira Mandiri

Jakarta, Indonesia
April 2023 - Maret 2024

IT Infrastructure Management & Support Manajemen Infrastruktur IT & Support

  • IT Infrastructure Management:Manajemen Infrastruktur IT: Successfully managed and maintained the IT infrastructure for over 30 retail stores across Indonesia, ensuring seamless IT operations and business continuity. Berhasil manage dan maintain infrastruktur IT buat 30+ toko retail di seluruh Indonesia, operasional IT jalan terus tanpa masalah.
  • Proactive Troubleshooting:Troubleshooting Proaktif: Reduced IT downtime and technical issues by providing proactive monitoring, analysis, and troubleshooting of PCs, printers, CCTV, and network systems. Ngurangin downtime IT dan masalah teknis lewat monitoring, analisis, dan troubleshooting proaktif buat PC, printer, CCTV, sama jaringan.

PT Medco Energi Internasional Vendor HPKom

Jakarta, Indonesia

Device & Data Migration Migrasi Device & Data

  • Device Refresh Program:Program Penggantian Device: Successfully managed the large-scale device refresh program, facilitating the seamless transition of old devices to new ones for users at the Energy Building. Berhasil manage program penggantian device skala besar, bantu transisi device lama ke baru buat user di Gedung Energy.
  • User Data Migration:Migrasi Data User: Streamlined the user migration process by expertly handling data backup from old devices to new laptops and PCs. Bikin proses migrasi user makin smooth dengan handle backup data dari device lama ke laptop dan PC baru.

PT Mitra Service Infotama Freelance

Jakarta, Indonesia

IT & Network Project Execution Eksekusi Proyek IT & Jaringan

  • Versatile Project Execution:Eksekusi Proyek Serba Guna: Successfully executed a wide range of IT projects, demonstrating adaptability and technical versatility across various client needs and technologies. Berhasil eksekusi berbagai proyek IT, tunjukin fleksibilitas dan kemampuan teknis lintas berbagai kebutuhan klien dan teknologi.
  • Network Infrastructure Leadership:Kepemimpinan Infrastruktur Jaringan: Led the installation and activation of network infrastructure for key government and private sector clients, including Aruba SD-WAN Access Point for the Hypernet, Kominfo Project and WiFi for Kominfo RPTRA Projects. Pimpin instalasi dan aktivasi infrastruktur jaringan buat klien pemerintah dan swasta penting, termasuk Aruba SD-WAN Access Point buat Proyek Hypernet, Kominfo dan WiFi buat Proyek Kominfo RPTRA.

Skills & ExpertiseKeahlian & Kompetensi

Programming SkillsKemampuan Programming

HTML
CSS
JavaScript
PHP
MySQL

Technical SkillsKeahlian Teknis

Troubleshooting
CCTV
Printer & Scanner
PC Assembling

Network & ServerJaringan & Server

Mikrotik Management
Bandwidth Management
User Filtering
VPN (L2TP/IPSec)
Automated Scheduling
Windows Server

Non-Technical SkillsKeahlian Non-Teknis

AnalysisAnalisis
CreativityKreativitas
Critical ThinkingBerpikir Kritis
Problem SolvingPemecahan Masalah
TeamworkKerja Tim

Featured ProjectsProyek Unggulan

Company Profile Cita Solusi Indonesia

The formulation and design of a comprehensive Company Profile to present the corporate identity, services, and portfolio of PT. Cita Solusi Indonesia as a creative agency and event organizer.Perumusan dan desain Company Profile lengkap buat nunjukin identitas, layanan, dan portofolio PT. Cita Solusi Indonesia sebagai creative agency dan event organizer.

Branding Company Profile
View ProjectLihat Proyek

Company Profile Citra Bahana Manajemen

The design of a comprehensive Company Profile, highlighting the firm's specialization in event organization, event planning, creative conceptualization, and logistical management for diverse events.Desain Company Profile lengkap, nunjukin spesialisasi perusahaan di bidang event organization, event planning, konsep kreatif, dan manajemen logistik buat berbagai event.

Event Organizer Branding
View ProjectLihat Proyek

SIMPATIF, BPSDM Perhubungan

Digital Records Management Information System designed to automate the record lifecycle, archival arrangement, transfer proposals, and disposal or permanent archival transfer per JRA standards.Sistem Informasi Manajemen Arsip Digital buat otomasi siklus arsip, pengaturan arsip, proposal transfer, dan pembuangan atau transfer arsip permanen sesuai standar JRA.

Bcrypt Security SQL Transaction Audit Trail
View ProjectLihat Proyek

Sistem Informasi JDIH BPSDM Kemenhub

Legal Documentation and Information Network (JDIH) portal for streamlined access to official legal products from BPSDM and UPT within the Ministry of Transportation.Portal JDIH buat akses gampang ke produk hukum resmi dari BPSDM dan UPT di Kementerian Perhubungan.

Sistem Informasi Dokumentasi Hukum
View ProjectLihat Proyek

Portal GoldGen Hub BPSDM

Integrated Digital Service Portal, a centralized gateway for academic services, professional training, certification, and HR management.Portal Layanan Digital Terintegrasi, gerbang terpusat buat layanan akademik, pelatihan profesional, sertifikasi, dan manajemen HR.

Integrasi Sistem E-Government
View ProjectLihat Proyek

Kuis Interaktif PLN

Interactive Multiple-Choice Quiz platform for PLN employee training and assessment.Platform Kuis Pilihan Ganda Interaktif buat pelatihan dan asesmen karyawan PLN.

E-Learning Pelatihan
View ProjectLihat Proyek

Motorcycle Marketplace

Online platform for buying and selling motorcycles with secure transactions.Platform online jual beli motor dengan transaksi aman.

E-commerce User Management
View ProjectLihat Proyek

Wedding Invitation

Beautiful digital wedding invitation with elegant design and interactive features.Undangan digital pernikahan yang elegan dengan fitur interaktif.

Digital Design Responsive
View ProjectLihat Proyek

Digital Registration Form

Fast, accurate, and user-friendly digital registration for all event needs.Formulir pendaftaran digital yang cepat, akurat, dan gampang dipake buat semua kebutuhan event.

Responsive Automation
View ProjectLihat Proyek

Podium Application

Interactive podium system for Cerdas Cermat competition at BULAN K3 NASIONAL HSSE UID JAYA FESTIVAL 2025.Sistem podium interaktif buat lomba Cerdas Cermat di BULAN K3 NASIONAL HSSE UID JAYA FESTIVAL 2025.

Real-time Interactive
View ProjectLihat Proyek

Radian Group Company ProfilesCompany Profile Grup Radian

Developed and deployed company profile websites for 5 companies within the same group, unified brand presence across the board.Ngembangin dan deploy website company profile buat 5 perusahaan dalam satu grup, brand presence yang seragam.

Web Development Company Profile

ANS Cafe POS

Cashier POS system for ANS Cafe, streamlining transactions, inventory tracking, and daily sales reports.Sistem kasir ANS Cafe, transaksi, pelacakan inventaris, dan laporan penjualan harian jadi lebih lancar.

POS System Cafe
View ProjectLihat Proyek

Finance App

Personal finance management application for tracking income, expenses, and financial reports.Aplikasi manajemen keuangan personal buat lacak pemasukan, pengeluaran, dan laporan keuangan.

Finance Side Project
View ProjectLihat Proyek

ERP System

General-purpose ERP system for managing business operations, resources, and workflows.Sistem ERP general buat manage operasional bisnis, resource, dan alur kerja.

ERP Side Project
View ProjectLihat Proyek

Arifin Jaya Motor, Workshop Website

Workshop management website for tracking service orders, customer data, and workshop operations.Website manajemen bengkel buat lacak order servis, data pelanggan, dan operasional bengkel.

Workshop Side Project
View ProjectLihat Proyek

Work ExperiencePengalaman Kerja

Network Administrator / DeveloperNetwork Administrator / Developer

January 2026 - Present

PT Radian Peninsula Indonesia

Joined the company with zero existing IT infrastructure. Built the entire network and system environment from scratch.Masuk perusahaan belum ada infrastruktur IT sama sekali. Bangun seluruh lingkungan jaringan dan sistem dari nol.

  • Built MikroTik, Windows Server 2016, L2TP/IPSec VPN, and .bat-based sharing folder from scratch.Bangun MikroTik, Windows Server 2016, VPN L2TP/IPSec, dan sharing folder berbasis .bat dari nol.
  • MikroTik: bandwidth management, social media blocking, external VPN auto-blocking, MAC bypass for directors.MikroTik: manajemen bandwidth, blokir sosmed, auto-block VPN external, bypass MAC buat direksi.
  • VPN for remote access to sharing folder when outside company network; internet restricted to internal resources when VPN active.VPN buat akses sharing folder dari luar jaringan perusahaan; internet dibatasin ke resource internal pas VPN aktif.
  • Developed Company Profile, Cashier POS, and Operational Support apps with custom Excel formulas.Ngembangin Company Profile, Kasir POS, dan aplikasi Support Operasional pake rumus Excel custom.
  • Managed C-Panel hosting for all 5 group companies, Outlook email setup, DNS management, and mailbox provisioning for all employees.Manage C-Panel hosting buat semua 5 perusahaan grup, setup email Outlook, manajemen DNS, dan provisioning mailbox buat semua karyawan.
  • Technical support: LAN/IP config, hardware diagnostics, PC/laptop assembly and maintenance.Technical support: config LAN/IP, diagnosa hardware, rakit dan rawat PC/laptop.

Network Administrator / DeveloperNetwork Administrator / Developer

April 2024 - December 2025

PT Cita Solusi Indonesia

Managed network infrastructure at BPSDM Kementerian Perhubungan.Manage infrastruktur jaringan di BPSDM Kementerian Perhubungan.

  • Developed Digital Archiving App and 5 specialized applications for Event Organizer workflows.Ngembangin Aplikasi Arsip Digital dan 5 aplikasi khusus buat alur kerja Event Organizer.
  • Technical support: hardware diagnostics, LAN/IP config, PC/laptop assembly and maintenance.Technical support: diagnosa hardware, config LAN/IP, rakit dan rawat PC/laptop.
  • Lead AV operator for 50+ hybrid meetings using Zoom, OBS Studio, and vMix.Operator AV utama buat 50+ hybrid meeting pake Zoom, OBS Studio, dan vMix.

IT Helpdesk / SupportIT Helpdesk / Support

April 2023 - Maret 2024

PT Haguro Inspira Mandiri

Managed IT infrastructure for 30+ retail stores across Indonesia, monitoring, maintenance, troubleshooting of PCs, printers, CCTV, and network systems.Manage infrastruktur IT buat 30+ toko retail di seluruh Indonesia, monitoring, perawatan, troubleshooting PC, printer, CCTV, sama jaringan.

IT Deployment EngineerIT Deployment Engineer

February 2022 - February 2023

PT Medco Energi Internasional (Vendor HPKOM)

Managed device refresh program, handled data migration from old devices to new laptops/PCs and user onboarding.Manage program penggantian device, handle migrasi data dari device lama ke laptop/PC baru dan onboarding user.

IT Engineer FreelanceIT Engineer Freelance

Various ProjectsBerbagai Proyek

PT Mitra Service Infomata

  • Aruba SD-WAN AP Installation, Hypernet Kominfo Project
  • Staging BIOS & Office 365, Astragraphia Warehouse
  • ICON+ Hypernet WiFi Activation, Kominfo RPTRA Projects
  • Software Staging & Installation, BPJS / Harvest Perdana Kompakindo
  • Android Checker & Maintenance, DAV Alfamart

EducationPendidikan

S.Kom, Teknik Informatika

Universitas Satya Negara Indonesia

2017 - 2021 • GPA: 3.16

Comprehensive study in Information Technology with focus on software development, network systems, and emerging technologies.Kuliah IT lengkap dengan fokus di pengembangan perangkat lunak, sistem jaringan, dan teknologi baru.

IoT-based wedding guest control system using infrared sensors for COVID-19 health protocol compliance.Sistem kontrol pengunjung pernikahan berbasis IoT pake sensor inframerah buat patuhi protokol kesehatan COVID-19.

IoT Embedded Systems Web Dashboard Infrared Sensors

Get In TouchHubungi Saya

Let's Work TogetherYuk Kerja Sama

I'm always open to discussing new opportunities, interesting projects, or ways to be part of your vision.Saya selalu terbuka buat diskusi peluang baru, proyek menarik, atau cara buat jadi bagian dari visi kamu.

Phone

+62 896 0499 0699

Email

duckakis7@gmail.com

Location

Kelapa Dua, Kebon Jeruk, West Jakarta, DKI Jakarta, Indonesia

LinkedIn

Nirwana Duckakis

WhatsApp

+62 896 0499 0699