Hi, I'm Nirwana Duckakis

Network Administrator | Developer | PC Hardware Specialist | Hybrid Meeting AV Operator | Technical Support

Providing Application and Website development services, with experience as an IT Solution.

Nirwana Duckakis Profile Photo

About Me

Career Objective

Always taking opportunities to upgrade my skills in IT technology, while contributing to meet company needs. I have a strong ambition to contribute to enhancing the value of the company, particularly in the field of IT, which includes software development, web applications, and other technological solutions.

With a deep understanding of client needs, I can assist in developing innovative products that meet market demands. I believe that a strategic and collaborative approach will strengthen the company's position in the technology industry and provide significant added value.

duckakis7@gmail.com
+62 896 0499 0699
Kelapa Dua, Kebon Jeruk, West Jakarta, DKI Jakarta, Indonesia

Achievements

PT Cita Solusi Indonesia

Jakarta, Indonesia

IT System Management, Development & Event Operations

  • Network & Infrastructure Excellence: Managed and optimized network infrastructure for over 100 users at BPSDM Kementerian Perhubungan. Implemented advanced MikroTik configurations, including bandwidth management (Queues), firewall content filtering, and automated scheduling scripts to enhance traffic efficiency and security.
  • Security & Server Administration: Designed a secure Office VPN for remote access while effectively blocking unauthorized external VPNs to maintain network integrity. Configured Windows Server environments for inter-divisional File Sharing with robust data access protocols.
  • Systems & Application Development: SDeveloped and deployed a Digital Archiving Application to streamline document lifecycles. Contributed to the development of five specialized applications—including company profiles, registration systems, and interactive assessment tools—significantly improving operational workflows for the Event Organizer team.
  • Technical Support & Hardware Maintenance: Provided comprehensive technical support, encompassing LAN/IP configurations, hardware diagnostics (printers/scanners), and the full assembly and maintenance of PC, Laptop, and All-in-One (AIO) hardware.
  • High-Stakes Multimedia Operations: Served as the lead technical operator for over 50 high-profile hybrid meetings and training sessions, utilizing Zoom, OBS Studio, and vMix to ensure seamless, high-quality production.

PT Haguro Inspira Mandiri

Jakarta, Indonesia

IT Infrastructure Management & Support

  • IT Infrastructure Management: Successfully managed and maintained the IT infrastructure for over 30 retail stores across Indonesia, ensuring seamless IT operations and business continuity.
  • Proactive Troubleshooting: Reduced IT downtime and technical issues by providing proactive monitoring, analysis, and troubleshooting of PCs, printers, CCTV, and network systems.

PT Medco Energi Internasional (Vendor HPKom)

Jakarta, Indonesia

Device & Data Migration

  • Device Refresh Program: Successfully managed the large-scale device refresh program, facilitating the seamless transition of old devices to new ones for users at the Energy Building.
  • User Data Migration: Streamlined the user migration process by expertly handling data backup from old devices to new laptops and PCs.

PT Mitra Service Infotama (Freelance)

Jakarta, Indonesia

IT & Network Project Execution

  • Versatile Project Execution: Successfully executed a wide range of IT projects, demonstrating adaptability and technical versatility across various client needs and technologies.
  • Network Infrastructure Leadership: Led the installation and activation of network infrastructure for key government and private sector clients, including Aruba SD-WAN Access Point for the Hypernet - Kominfo Project and WiFi for Kominfo RPTRA Projects.

Skills & Expertise

Programming Skills

HTML
CSS
JavaScript
PHP
MySQL

Technical Skills

Troubleshooting
CCTV
Printer & Scanner
PC Assembling

Network & Server

Mikrotik Management
Bandwidth Management
User Filtering
VPN (Office & VPN Blocking)
Automated Scheduling
Windows Server Sharing

Non-Technical Skills

Analysis
Creativity
Critical Thinking
Problem Solving
Teamwork

Featured Projects

Company Profile Cita Solusi Indonesia

The formulation and design of a comprehensive Company Profile to present the corporate identity, services, and portfolio of PT. Cita Solusi Indonesia as a creative agency and event organizer.

Desain Identitas Branding Company Profile

Company Profile Citra Bahana Manajemen

The design of a comprehensive Company Profile, highlighting the firm's specialization in event organization, event planning, creative conceptualization, and logistical management for diverse events.

Event Organizer Branding Event Planning

SIMPATIF - BPSDM Perhubungan

The development of a Digital Records Management Information System designed to automate the record lifecycle. This application systematically manages retention processes, encompassing archival arrangement, transfer proposals, and the execution of disposal or permanent archival transfer, in compliance with Records Retention Schedule (JRA) standards.

Bcrypt Security SQL Transaction Automated JRA Audit Trail

Sistem Informasi JDIH BPSDM Kemenhub

The development of the Legal Documentation and Information Network (JDIH) portal to facilitate streamlined access and retrieval of official legal products from the BPSDM and Technical Implementation Units (UPT) within the Ministry of Transportation.

Sistem Informasi Dokumentasi Hukum Pemerintahan

Portal Layanan & Data GoldGen Hub BPSDM

The development of the BPSDM Kemenhub Integrated Digital Service Portal (GoldGen Hub), establishing a centralized gateway for all academic services, professional training, certification, and transportation human resource management.

Integrasi Sistem Layanan Publik E-Government

Kuis Interaktif Pilihan Ganda PLN

The development of an Interactive Multiple-Choice Quiz platform, specifically engineered to meet the employee training and assessment requirements of PLN (Perusahaan Listrik Negara).

Kuis Interaktif E-Learning Pelatihan

Motorcycle Marketplace

Online platform dedicated to buying and selling motorcycles. Connects buyers with sellers, offering secure transactions and user-friendly experience.

E-commerce Secure Payment User Management

Wedding Invitation

Beautiful digital wedding invitation with elegant design and interactive features. Modern approach to traditional wedding invitations.

Digital Design Interactive Responsive

Digital Registration Form

Digital Registration Form for all event needs at Citra Bahana Management. A fast, accurate, and user-friendly digital solution that replaces manual processes.

Responsive Design Data Security Automation

Podium Application

Interactive podium system for Cerdas Cermat competition at BULAN K3 NASIONAL HSSE UID JAYA FESTIVAL 2025. Real-time scoring and display system.

Real-time Interactive Score Management

Work Experience

Network Administrator / Developer

February 2025 - Present

PT Cita Solusi Indonesia

Currently serving as a Network Administrator and Developer, managing the network infrastructure at BPSDM Kementerian Perhubungan. Key responsibilities include:

  • Network & Infrastructure Management: Fully responsible for maintaining seamless IT operations and providing user technical support. Managed network infrastructure using MikroTik, including bandwidth management (Queues), firewall security for content filtering (YouTube, TikTok, and social media), and implementing automated scheduling scripts to optimize network traffic efficiency.
  • Secure Connectivity: Designed and managed a secure Office VPN for remote access while implementing external VPN blocking to safeguard internal network integrity and security.
  • Server & Data Administration: Configured and managed Windows Server for inter-divisional File Sharing, ensuring robust data access management and security protocols.
  • Software Development:Developed a Digital Archiving Application for BPSDM to streamline document management. Additionally, contributed as a programmer in developing websites and applications tailored to the operational needs of an Event Organizer company.
  • Technical Support: Performed hardware and software troubleshooting, LAN/IP configuration, RJ45 cable crimping, printer/scanner diagnostics, and the assembly/maintenance of PCs, laptops, and All-in-One devices.
  • Multimedia Operations: Served as the lead technical operator for hybrid meetings and training sessions, utilizing Zoom, OBS Studio, and vMix for high-quality production.

IT Helpdesk / Support

April 2023 - January 2025

PT Haguro Inspira Mandiri

Responsible for ensuring the smooth operation of IT needs, including monitoring, analysis, maintenance, technical support, and troubleshooting of IT equipment such as PC, printer, CCTV, and internet networks in offices and stores. Currently, there are more than 30 stores spread across Indonesia.

IT Deployment Engineer

February 2022 - February 2023

PT Medco Energi Internasional (Vendor HPKOM)

Responsible for managing the device refresh program, facilitating the handover of old devices (laptops and desktop PCs) and replacing them with new ones. Provided comprehensive user support, including assisting with data backup from old devices to new ones, guiding users through the initial login process, and installing necessary applications to meet their specific needs.

IT Engineer Freelance

Various Projects

PT Mitra Service Infomata

  • Aruba SD-WAN accesspoint Installation Hypernet - Kominfo Project
  • Staging Bios dan Office 365 Astragraphia Warehouse
  • ICON+ Hypernet Wifi Activation – Kominfo RPTRA Projects
  • Staging and Installation Software BPJS user - PT. Harvest Perdana Kompakindo
  • Android Checker & Maintenance DAV Alfamart

Education

S.Kom - Teknik Informatika

Universitas Satya Negara Indonesia

2017 - 2021 • GPA: 3.16

Comprehensive study in Information Technology with focus on software development, network systems, and emerging technologies. Developed strong foundation in programming, database management, and system analysis.

Developed an IoT-based wedding guest control system using infrared sensors to detect objects and display information on LCD, ensuring COVID-19 health protocol compliance during mass gatherings at wedding events. This prototype helps wedding organizers maintain social distancing and capacity limits effectively.

IoT Integration Real-time Monitoring Wedding Technology Health Protocol Web Dashboard Embedded Systems Infrared Sensors COVID-19 Compliance

Get In Touch

Let's Work Together

I'm always open to discussing new opportunities, interesting projects, or ways to be part of your vision.